Oahu Coffee, stocked simply.

Mostly, but cleaner. Approved buyers sign in, choose the right company location, and see the case products set up for that location. Usual replenishment stays staff-reviewed with Oahu Coffee; the cart is for approved case orders or accounts that are set up for checkout.

Not always. The cart is not meant to silently replace staff-reviewed usual replenishment. Some case orders can check out normally, while some need Oahu Coffee to confirm availability, delivery, payment, or invoice details before fulfillment.

Wholesale access is tied to the approved buyer email. If someone uses a different email, they may see regular shopping instead of the company pricing and locations.

Missing buyer email, unclear delivery address, multiple receiving locations, special payment requests, or products that need a custom wholesale setup can all add a little review time.

Oahu Coffee reviews your company, your intent, your expected order size, and where the drinks need to go. Some teams start with samples, some move straight to first-order setup, and existing partners can ask for account access.

You can, but you do not have to. The important part is using the same email after approval so the company pricing and locations appear in your account.

It depends on the details, but we try to keep it simple. Clear company information, the right ordering email, and a good delivery or pickup note help us move faster.

Yes. Choose samples first if you are still deciding, or explain what you are considering in the message. We will keep the next step simple instead of opening ordering access before it is useful.

No. Some partners have a regular weekly or biweekly replenishment rhythm, and some only need occasional extra orders. Tell us what feels realistic so we can set the right staff review step, cadence, and payment flow.

Yes. A hotel group, restaurant group, retail group, or office team can keep one company account and still order for different receiving locations.

Yes. Before checkout, choose the company location this order belongs to. That keeps the order, pricing, and delivery or pickup setup tied to the right place.

Yes. We can add separate buyers to the same company and only give each buyer access to the locations they should order for.

That is fine. Start simple. When another store, office, or receiving address is ready, tell us and we can add it to the company setup.

Yes. After approval, sign in with the approved buyer email and choose the order location. The site should show the wholesale products and prices set up for that location.

Yes. Each approved company can have its own wholesale pricing. When you sign in, you should only see the pricing available to your company.

Yes, when needed. Most companies keep one simple price list, but larger accounts can have different pricing by location if we agree on that setup.

If a product is not available for your wholesale account, it may not show up for ordering. That helps keep the order list focused on what your company can buy.

Most companies keep one simple price setup. If a company has very different locations, delivery needs, or buying volume, we may set the location up differently so the order is handled correctly.

Not always. Some accounts may pay online, and some approved wholesale accounts may pay another way, such as by check. We confirm that before ordering opens.

Yes, when the payment option is available. Saved cards make future checkout or approved payment collection easier, but we still keep payment timing clear before fulfillment.

Only if Oahu Coffee approves that for your company. We keep payment simple at the start so both sides know exactly what is due and when.

Your orders, payment status, and available invoice details stay in your Oahu Coffee account so buyers can come back and review past orders.

Yes. Tell us who places orders and who should receive invoice copies. For larger teams, we can keep buyers and accounting recipients separate instead of making everyone share one login.

Yes, if your team needs that. Add the invoice emails in the inquiry, and we will confirm the right setup before wholesale ordering opens.

Yes. Add the PO number or accounting note when you order, or include it in your inquiry so we know how your team wants invoices labeled.

There may be a minimum depending on your location, order type, and delivery needs. We confirm that before your first wholesale order so there are no surprises.

Usually yes, depending on where the order is going. Some partners pick up, and some need local delivery. We confirm the best option during review.

Contact us as soon as possible. If the order has not been prepared yet, we will do our best to adjust the products, quantity, pickup, or delivery details.

If something is not available, we will help you choose the next best option or let you know when it is expected back. We do not want you guessing.

Yes. Approved buyers can request extra product when stock runs low. We still confirm availability and fulfillment timing before treating it as final.

No. Use the regular Oahu Coffee account sign-in with the email that was approved for wholesale access.

No. Regular shoppers can keep browsing and checking out normally. Wholesale pricing only appears after an approved buyer signs in with the right company email.

No problem. Once approved, refresh your account page. If wholesale access still does not appear, sign out and sign back in with the approved email.

If it is the same person with a new email, we can update the login email. If it is a new person, we usually add them as a new buyer for the company.

Usually no. The cleaner setup is one email per buyer. Each buyer can still be connected to the same company and the right ordering locations.